An assistant for on-the-go property managers that keeps you Accountable
A simpler property management software and maintenance management system designed to help property managers in the trenches automate regular maintenance, projects, tasks and communication with tenants and contractors
Make property management and maintenance less of a chore
- Go paperless, store and find files effortlessly
- Stop chasing contractors for bids. Manage service projects from start to finish directly in the app
- Easily communicate with tenants, contractors, support staff and emergency contacts
- Quickly record and resolve incidents or vandalism that occur on premise
- Document everything with a centralized hub for storing notes, documents, photos, and more
- Stay organized with task scheduling and notifications
Give your Tenants access to their very own portal inside the app
- Manage service, maintenance or inspection project requests on behalf of your tenants
- Private shared files help you save time from having to physically deliver paperwork
- Resolve complaints and issues quicker with in app messaging
A property management software that has all the features you need to work smarter
Click on a feature below to read more details about it
Your dashboard is your hub to an overview of your app data.
- Track the total count of items you have in each section
- Keep tabs on flagged Tenants and Contractors as a reminder
- Send emails in bulk to groups all at once. Send to all Tenants, Contractors, Support Team Members or send to a custom list
Save all of your property tenants and their contact info in one place.
- Add tags with building unit info, property location and occupation status
- Quickly call any tenant in one-click
- Flag tenants to mark bad behavior or to highlight as important. Setup notifications on a schedule as reminders which tenants you flagged
- Add multiple contact persons, record private notes
- Upload photos & documents such as lease agreements, contracts etc.
- Privately share files with tenants that only they can view from their tenant account access
Keep track of contractors and vendors completing projects on your property
- Add tags to group contractors by service or industry
- Flag, call or email contractors in one-click
- Add contractors location, contacts and account number if they have an account with you
- Upload photos and important documents
- See all projects the contractor bid on and whether the bid was accepted or declined
Easily manage every service or maintenance project from start to finish
- Instantly check project start date, status, and contractor bid count
- Categorize each project by the type of service it requires
- Title, description, and all project details in one place
- Easily upload photos and relevant documents for each project
- View a list of contractor bids with detailed information
- Attach specific tenants to relevant projects
- Share project details and bids with support team members or custom email addresses
Simplify your maintenance management! Easily contact contractors and get multiple bids for new projects
- Invite contractors to bid through a private link
- Select from your existing list or invite new contractors to bid
- Ask contractors to attach required documents for bid submission
- Contractors receive a private link via email to view project details, bid, and submit required documents
- Contractors can bid, provide details, and upload documents without any downloads or installations
Stay organized and create a checklist of to-do tasks for your day-to-day operations
- Create individual tasks and check them off as you complete them
- Group tasks by name and time period (daily, weekly, monthly, quarterly, semi-annually, yearly)
- Quickly view how many tasks are in each group
- In the calendar view, see all your completed and upcoming tasks on a calendar
- Choose between month, week, or day views
Create a list of administration, support staff and other company personnel
- Add tags to group support team members by their roles
- Call or email members in one click
- Add contact information for each team member and record private notes
Record expenses and track every purchase you make
- Record the date, amount and create tags to group by expense categories
- Add product details or your purchases and upload receipts, photos, and other documents
- Add private notes about your purchase
- Share details of any expense with a support team member, or send to custom email addresses
Quickly resolve incidents that take place on your property
- Tag each incident as ‘Open’ when discovered, ‘Reported’ when you report to the needed authorities, and ‘Closed’ when resolved
- Add important information like the full details and photos of the incident
- Link tenants and/or contractors that are connected to or responsible for the incident
- Share full incident details with any support team member listed in your account or share with custom email addresses.
Get a visual overview of your property
- Upload schematics and blueprints of your property to map out tenant locations, unit numbers, cross streets, and more
- (Coming Soon!) Use Google Maps to enter an address for directions, street view, and more
Generate detailed reports of all your saved data
- Create reports individually for any section like Tenants, Contractors, Projects, Incidents, Expenses, Schedule, and more
- Download a backup to your phone or computer, and/or print for your records
- Share reports with any support team member or custom email addresses
Give tenants access to send you project requests and other messages
- Get a list of projects requested by tenants and view the date and your reply status
- Call or email the tenant in one click
- View full project details with submitted photos and documents
- Send a written reply to the project request directly to the tenants account
- View a log of all of your sent replies
- Get a list of messages / complaints submitted by tenants
- View the message details and send a reply directly to the tenant account
Add the property owner, support personnel or any authorized person to view your property data as a manager role
- Managers have read only access so they cannot edit any of your data
- Send email invitations and add managers first and last name so you’ll know who has access
- Use the toggle to enable or disable account access for each manager as needed. If you disable account access, that manager will not be able to log in
- Resend the invite email if someone forgets their password
- Delete managers that are no longer needed
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![PW, Notes [Type=Secure Note, Hide PW]-accountable-app-property-management-software](https://getaccountableapp.com/wp-content/uploads/2024/01/PW-Notes-TypeSecure-Note-Hide-PW-accountable-app-property-management-software.png)
![Edit PW, Notes [Type=Secure Note]-accountable-app-property-management-software](https://getaccountableapp.com/wp-content/uploads/2024/01/Edit-PW-Notes-TypeSecure-Note-accountable-app-property-management-software.png)
Use a built-in password manager to store your sensitive data
- Securely store logins to other apps and accounts like company email account, accounting software, security camera account and more
- Passwords and secure notes are encrypted and secured with a master password that is different from your account password
- Add your login username, password, URL link to account, and private notes
- Securely store notes like Wi-Fi network passwords, door entry codes, lockbox codes, and more
- Add a name for your notes and add the details to the notes section
Simple pricing for property managers
Our base plan covers all of the built-in features for general property management, maintenance management, a secure tenant portal and more. Or, explore advanced customizations with our Enterprise plan.
Enterprise
Looking for a custom solution for your property? Collaborate with our team to optimize your property management!
You get everything in the base plan plus:
Full access to all current and future features
Work with our team to tailor any part of our app to your needs
Dedicated account manager for onboarding and support requests
Premier Manager
Manage your property with all included features right out of the box!
$499
per month
Unlock your property management potential with our exciting features:
Seamlessly add all of your tenants and contractors to your network
Invite teammates or managers to collaborate with assigned roles and permissions
Organize and oversee projects with just a few clicks
Efficiently add tasks to your schedule for streamlined operations
Add staff, officers or other support personnel for quick communications
Generate and download reports in seconds
Request bids from contractors to find the best deals
Easily add and manage expenses in one place
Document and address incidents on the spot
Visualize your properties with detailed maps and blueprints
Empower tenants to submit service requests directly
Store essential contacts, passwords, and secure notes
Unlock Access to a Live Demo
Enter your info to receive login access to a live demo of the app filled in with sample data so you can browse and see for yourself how Accountable can property management less of a hassle.
Frequently Asked Questions
What is the Accountable property management software, and how can I access it?
Accountable is a mobile-first property management app built to help commercial property managers like you streamline daily operations, manage maintenance requests, organize contacts, and keep communication clear with your tenants and contractors.
You can access it through any device with an internet connection using a browser such as Chrome, Safari, Firefox, etc.
You can even install it on your phone for quick access.
Simply sign up on our website and start managing your properties efficiently!
Is there a free trial available for Accountable's property management app before purchasing a plan?
Yes! We offer a 60-day free trial so you can explore all of Accountable’s features without any commitment.
It’s a great way to see how the app simplifies property management for you and your team.
You can sign up for the free trial directly on our website and start using it within minutes.
Can I use Accountable's property management software offline?
Accountable is primarily designed as a cloud-based app, so most features require an internet connection.
This ensures your data is secure and always up-to-date across all devices.
However, you can save reports to your computer or phone, allowing you to access critical information offline if needed.
Does Accountable's property management platform support managing multiple properties simultaneously?
Absolutely! Accountable is built for property managers handling multiple properties.
Currently, if you want to associate certain Tenants, Contractors, Projects, Incidents or other items with a particular property, you can enter the correct property name in the ‘Property’ field. This will tag the item with that property and you will be able to search and filter all items in your list by each one of your properties.
We are continuously working to make managing multiple properties even easier with new features so stay tuned!
How does Accountable's property management software handle maintenance requests?
Handling maintenance requests is one of Accountable’s standout features.
Tenants can submit requests directly through their secure portal, and you’ll be notified in the ‘Project Requests’ section.
You can then send a reply to your tenant with either a recommendation for a contractor, or let them know you’ll fulfill their request — all within the app.
It’s designed to keep communication clear and the process efficient for everyone involved.
What kind of support does Accountable offer for users of their property management software?
We’re here to support you every step of the way! Accountable offers detailed documentation, and a friendly customer support team to help with any questions or issues.
Whether you’re just getting started or need assistance with a specific feature, our team is ready to help.
Is my data secure in the app?
Yes, we prioritize the security of your data using industry-standard encryption and secure data storage practices.
The built-in password manager for your more sensitive information requires a strong master password that is different from your app login password for an extra layer of security.
We’ve put in place security measures on our end, however, your data is ultimately as secure as your passwords. So make you use strong passwords!
Can I customize the app for my specific property needs?
Absolutely! If you need a more custom solution ask us about our Enterprise plan for custom features by contacting us here
What happens if I need additional features not included in the base plan?
Not a problem! We offer an Enterprise package for anyone requiring custom features. Contact us to discuss your specific needs.
Is there a limit to the number of users or properties I can manage?
Currently there is no hard limit to the number of properties or additional users you can invite! View the available plans for more information.
How can this property management app help me save time and reduce costs?
Accountable was designed to help you store all your business records in one place so you have instant access to your entire business – from virtually anywhere you are in the world!
You’ll save money on paperwork and labor costs as you’ll need fewer employees to run even the largest properties.
You’ll also save time and frustration with our core project management feature. Easily send out service, repair or maintenance project details to contractors and vendors. Automatically receive multiple bids right in the app!
Can I access the app from different devices?
Yes! Accountable is a Progressive Web App (PWA), which is a type of app that works just like a website.
You don’t have to download the app from an app store. You just go to your account link and use it in the browser, or install it on your phone, tablet or desktop computer.
You’ll be able to use all the app’s features wherever you have an internet connection.
How often is the app updated, and will I incur additional costs for updates?
We regularly update Accountable with improvements and new features. General updates and bug fixes are included in your subscription, with no extra charges.
If you’re not a subscriber of our Enterprise plan, some new features that are added may only be available if you upgrade plans.
Is training provided for new users?
Yes, we provide onboarding resources and training materials to ensure you can maximize the app’s capabilities.
Check out our user guide here.
Or you can contact us if you need help with anything.
Contact Us
If you need support for custom integrations for your property needs, or if you want to send us your feedback, fill out the form and we’ll be sure to get back to you.